FAQs

Product Questions

Our products are compliant with FDA and Prop 65 standards and are free from leachable lead and cadmium.

Our product is hand crafted. Due to the inherent organic nature of the mature subtle blemishes in shape and glaze might be noticeable. 

Yes, our products are 100% microwave & dishwasher safe.

All matte and semi-matte ceramics are susceptible to temporary marks after heavy use. These can be removed easily with a gentle cleanser such as Bar Keepers Friend.

Shipping

Shipping is a flat $10 for all orders under $100. For orders over $100, shipping is free.

For Alaska and Hawaii, we charge a flat $45.

We ship every Tuesday and Thursday via FedEx Home Delivery! Depending on your zipcode, it should take no longer than 5 days from date shipped to deliver!

We ship to the entire US. For orders to AK & HI, we apply a $45.00 shipping & handling fee.

While we take precautionary measures to ensure product is packed in a manner that would prohibit breakage, we aren't the FedEx driver. If anything arrives broken or damaged reach out to us at hello@gatherround.co and will take care of you!

Returns and Exchanges

We will happily accept returns within 30 days of receiving your product. Reach out to us at hello@gatherround.co and we will happily assist.

General FAQs

Absolutely! We have a program in place. Fill out the intake form located here and someone will get back to you!

We partner with local charities to donate a portion of each sale. We are firm believers in supporting the local community and ensuring everyone has food on their plate. If you are a charity and would like to collaborate, send us a note at hello@gatherround.co and we will get back to you!

We partner with plenty of creatives, tastemakers, at home chefs, and foodies! Send us a note at hello@gatherround.co and we will get back to you!

We are working on a community table program to collaborate with local ceramicists and makers to bring table goods to the masses. At Gather Round, we hope to create a place where all feel welcome. Send us a note at hello@gatherround.co and we will get back to you!