Refund policy

 

RETURNS

We take incredible pride in our product and want you to love your new table goods! As such, we've developed a return policy we as consumers would expect of any company! If you don't love your table goods, we will happily take them back within 30 days. Email us at gatherround@zulay.net to get your return started!

Note, if purchased on final sale - no refund is eligible.

In order to receive a full refund, all items must be returned in their original packaging.

Original shipping fees will not be refunded.

 

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and process a refund.  A credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you’ve been notified that your product is being refunded, and have not seen the funds on your initial form of payment within 5-7 business days, please reach out to us at gatherround@zulay.net.

 

EXCHANGES

We treat exchanges the same as returns. Should you want to exchange your table goods for something else, please initiate the request via email at gatherround@zulay.net.

 

DAMAGES

With a large subset of our products being made of fragile materials, we on occasion deal with breakage in shipping. If you've received your order and something is broken, reach out to us at gatherround@zulay.net and we'll gladly help you through the process of making your set whole!

Many of our products are handmade and as such slight variation in finish, shape, and color is to be expected. If you have something you believe might be considered a manufacturing defect please reach out to us at gatherround@zulay.net.